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Frequently Asked Questions
How much is shipping?
Shipping costs are based on the weight and dimensions of the package and the distance between our location and yours. Shipping costs are calculated based on our rates with UPS . If you want a shipping cost estimate, simply proceed to checkout and there is a link in the shipping section to get an estimated shipping cost without providing any personal information.
How long will it take to get my order?
Lights are built to order and have a 5-7 business day manufacturing time. Once shipped, ground shipping is 2-7 days.
Where is your company located?
Our company is located in the Dallas/Fort Worth Texas area.
Do you have a catalog?
We do not have a paper catalog, but you can rest assured that our current product offerings and pricing are kept up-to-date on our website.
Is this site secure?
We utilize state-of-the-art security software on our site. Our site is monitored continually by Trustwave. We utilize the latest SSL technology to encrypt all checkout data. And, we are compliant with all PCI Council requirements for accepting all major credit cards.
Do you offer coupons or promotional codes?
Yes, we do offer promotional codes periodically. To receive a promo code, please subscribe to our email list. When we start a new promotion, you will be emailed the applicable promotional code.
What is your return policy?
Please refer to the "Returns" link at the bottom of every page for our complete return and exchange policies.
Do you offer quantity discount pricing?
Quantity discount pricing is available for many of our products. Contact us to get a custom pricing quote for larger orders.
Do you have a minimum order?
We welcome orders of any quantity.
Do you charge sales tax?